Privacy Policy

Details you submit voluntarily through our enquiry form or by email — such as your name, phone number, email address and project description. Enquiry submissions are emailed via our email provider (Postmark) to our company inbox.

Questions you type into the on-site FAQ chatbot. Those messages are sent to Google Gemini solely to generate an informational answer about our IT services. Chatbot replies are not a substitute for a formal project brief or proposal.

Limited technical information generated when you browse the site, including browser type, device type, approximate location and pages viewed.

Information shared with us during a paid engagement, which may include access credentials or business data required to deliver the agreed services.

To respond to enquiries, prepare proposals and communicate about your project. Enquiry form submissions are sent to our inbox so we can reply.

To generate informational FAQ chatbot answers about our IT services. Chatbot messages are not treated as a formal brief.

To deliver, support, host and improve the services you have engaged us for.

To meet legal, accounting and contractual obligations applicable in India.

We process personal data on the basis of your consent, the performance of a contract with you, or our legitimate interest in operating and securing our business. You may withdraw consent at any time by writing to us.

This website uses only the cookies and storage necessary for it to function, plus aggregated analytics where enabled. We do not sell browsing data or use it for advertising profiles.

We do not sell or rent personal information. We share data only with service providers who help us operate (for example cloud hosting, email and analytics providers), and only to the extent required to deliver our services.

We may disclose information if required by law, regulation, or a valid order from a competent authority.

We apply reasonable technical and organisational safeguards including encrypted transport (SSL/TLS), access controls, environment separation and regular backups. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Enquiry data is retained for as long as needed to evaluate and respond to your request. Client project data is retained for the duration of the engagement and any period required by law or contract, after which it is deleted or anonymised.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may object to certain processing. Send such requests to our email address below; we will respond within a reasonable period.

Our website embeds Google Maps to display our office location. Your interaction with that embed is also governed by Google's own privacy policy. Links to third-party sites are provided for convenience and we are not responsible for their practices.

The FAQ chatbot uses Google Gemini to generate answers. Enquiry emails are delivered by Mailercloud, with Postmark as a backup. Their processing of data is governed by their respective privacy policies.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18 years of age.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date, and continued use of the website constitutes acceptance of the update.